A new guide from nonprofit InsideTrack offers step-by-step guidance and recommendations to help college and university leaders boost student persistence and completion by building their internal capacity.
“Empowering Teams, Transforming Outcomes: A Guide to Building a Holistic In-House Student Support Program” includes insights, best practices, and ready-to-use tools to help on-campus teams build internal capacity and to scale high-impact student success practices.
“In an era of financial and economic pressure and volatility for higher education, student success leaders are once again being asked to do more with less even as a growing number of students face a multiplicity of complex new challenges,” said InsideTrack President Ruth Bauer White.
Dr. Timothy Renick
The report is drawn from InsideTrack’s frontline experience working side-by-side with hundreds of college and university programs to help them design, build, and scale holistic in-house student support programs able to meet the fast-changing demographics and complex needs of students.
The guide breaks down essential elements necessary to help institutions bolster their in-house capacity, beginning with an institutional needs and readiness assessment to understand the specific challenges and opportunities they face. It recommends that institutions choose an evidence-based methodology, focus on building an internal culture that can sustain the impact of the program, and secure sustainable funding sources to ensure the program can continue to operate for years to come.
The guide also includes real-world case studies from Austin Community College, Loyola University of New Orleans, and California State University Bakersfield, which have worked to scale successful on-campus coaching programs.
